Key features:
24/7 monitoring for CPU, RAM, disk, AD, RDS, IIS, file servers and SQL servers across Performance Cloud, AWS, Azure, Google Cloud and on-premises environments.
OS patch management with automated deployment, vulnerability detection and reporting.
Proactive response including service restarts, disk management, daily AD health checks and monthly reports.
Backup monitoring and management with configuration and reporting.
Global support with skilled architects and system administrators responding to alerts and resolving issues 24/7.
Deliver enterprise monitoring and support without the NOC overhead.
NOC Services connects seamlessly with your existing RMM platform and monitoring tools. Once integrated, Sherweb's certified technicians become your 24/7 team—handling alerts, performing triage and escalating critical issues using your procedures. They work under your brand, following your processes.
Add enterprise-grade 24/7 monitoring to every client with simple per-endpoint billing. You'll increase the value you deliver while strengthening your competitive position—offering capabilities that smaller MSPs can't match. The subscription model creates stable, predictable income that grows with your client base.
Forget about night shifts, specialized training and complex scheduling. You get full NOC coverage without the costs of building your own operations center. Scale your client base without adding headcount or infrastructure. No facilities to build, no capital expenditure required.
Eliminate constant on-call rotations that burn out your technicians. With 24/7 coverage handled, your team stays focused on strategic work during regular hours: more satisfied, more productive and less likely to leave.
Monitoring, patching and alerting services with all alerts forwarded directly to you. Includes 24/7 support, 1-hour response SLO, infrastructure documentation, vulnerability detection, backup monitoring and endpoint protection reporting.
Everything in NOC Essentials plus QBRs, hands-on support including alert response, triage and best-effort troubleshooting.
Choose a partner that offers more than cloud distribution.
Let’s grow your business together.
